Reliance Jio Infocomm Limited (Jio) is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead utilizes voice over LTE to provide voice service on its network.
Jio launched on 27 December 2015 (the eve of the 83rd birthday of Reliance Industries founder Dhirubhai Ambani), with a beta for partners and employees, and became publicly available on 5 September 2016.
On 5 July 2018, fixed line broadband service named Gigafiber, was launched by the Reliance Industries Limited's chairman Mukesh Ambani, during the company's Annual General Meeting.
In June 2010, Reliance Industries (RIL) bought a 96% stake in Infotel Broadband Services Limited (IBSL) for ₹4,800 crore(US$700 million).Infotel Broadband Services Limited was renamed as Reliance Jio Infocomm Limited (RJIL) in January 2013.
In July, a PIL filed in the Supreme Court by an NGO called the Centre for Public Interest Litigation, through Prashant Bhushan, challenged the grant of pan-India licence to Jio by the Government of India. The PIL also alleged that Jio was allowed to provide voice telephony along with its 4G data service, by paying an additional fees of just ₹165.8 crore which was arbitrary and unreasonable, and contributed to a loss of ₹2,284.2 crore.
The Indian Department of Telecom (DoT), however, refuted all of CAG's claims. In its statement, DoT explained that the rules for 3G and BWA spectrum didn't restrict BWA winners from providing voice telephony. As a result, the PIL was revoked, and the accusations were dismissed.
The 4G services were launched internally to Jio's partners, its staff and their families on 27 December 2015. Bollywood actor Shah Rukh Khan, who is also the brand ambassador of Jio, kickstarted the launch event which took place in Reliance Corporate Park in Navi Mumbai, along with celebrities like musician A R Rahman, actors Ranbir Kapoor and Javed Jaffrey, and filmmaker Rajkumar Hirani.
The company commercially launched its services on 5 September 2016. Within the first month, Jio announced that it had acquired 16 million subscribers. This is the fastest ramp-up by any mobile network operator anywhere in the world. Jio crossed 50 million subscriber mark in 83 days since its launch, subsequently crossing 100 million subscribers on 22 February 2017. By October 2017 it had about 130 million subscribers.
On 21 July 2017, Jio introduced its first affordable 4G feature phone, powered by KaiOS, named as JioPhone. The price announced for it is ₹0 with a security deposit of ₹1500 which can be withdrawn back by the user by returning the JioPhone at Jio stores only after three years.
Second model with a QWERTY keyboard, as well as Facebook, WhatsApp and YouTube applications, was released in July 2018 for ₹2,999. In June 2015, Jio entered into an agreement with domestic handset maker Intex to supply 4G handsets capable of voice over LTE (VoLTE). However, in October 2015, Jio announced that it would be launching its own mobile handset brand named LYF.
In May 2016, Jio launched a bundle of multimedia apps on Google Play as part of its upcoming 4G services. While the apps are available to download for everyone, a user will require a Jio SIM card to use them. Following is a list of the apps:---
- MyJio - manage Jio account and digital services.
- JioTV - live TV channel service.
- JioCinema - online HD video library.
- JioChat - instant messaging app.
- JioMusic - JioMusic Helps In Listening Music and to Save Offline.
- Jio4GVoice (earlier, JioJoin) - VoLTE phone simulator.
- JioMags - e-reader for magazines.
- JioXpressNews - news and magazine aggregator.
- JioSecurity - security app.
- JioCloud - cloud-based backup tool.
- JioMoney Wallet - online payments/wallet app.
- JioSwitch - To transfer content Between Android To Android, Android To iOS, Android To JioPhone, iOS To JioPhone, iOS To iOS And JioPhone To JioPhone.
- JioNet - connect to JioNet Wi-fi.
By July, 125.5 million Jio customers had opted for Jio Prime. The last date for registration to Jio Prime membership was 31 March 2017. This was extended until 15 April 2017 along with an introduction of a new offer, "Jio Summer Surprise", which gave customers three months of free services. On 6 April 2017, TRAI advised Jio to withdraw this offer.
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